GENERAL SALE CONDITIONS

This contract is regulated by the Italian law.
General terms of the relationship between Officina Fiorentina, headquartered in Firenze, via Ponte all’asse 2 , partita IVA 06659570482 tel. +39 055 2741590, e-mail info@officinafiorentina.it , named ” seller ” and the customers buyiing online on www.officinafiorentina.it, named ” client “.
Every purchase transaction will be regulated by the provisions referred to Legislative Decree 185/99, Legislative Decree 206/05, information direct to the conclusion of the contract will be subjected to art. 12 of Legislative Decree 70/03 and, as regards the protection of confidentiality, it will be subject to the Legislative Decree 196/03.
The following conditions may be modified, with their publication on the aforementioned site, they will be considered effective.
The Seller reserves the right to refuse access to the site, to close an account, to modify or cancel the contents of the site within the limits permitted by law.

CONCLUSION OF THE CONTRACT AND ACCEPTANCE OF THE GENERAL CONDITIONS OF SALE

PRODUCTS DATA PROCESSING

Products sale contracts on www.officinafiorentina.it are considered concluded at the time the purchase order placed by the customer is received.
The customer, by electronically sending their purchase order, declares to have read and accepted these general terms and conditions.

Officina Fiorentina pursuant to Legislative Decree 196/2003 informs that the personal and fiscal data acquired in reference to the commercial relations established, provided directly by the interested parties, will be processed in compliance with the aforementioned legislation , including the confidentiality obligations envisaged by these.
The data you provide will be processed for the following purposes:
– To supply the products you have purchased
– To fulfill legal obligations
– For informational or promotional purposes ( marketing, newsletter )
– For management an fiscal needs; the data will not be disclosed to other subjects, with the exception of carrier in charge of the delivery of the goods

OBLIGATIONS OF THE CUSTOMER

The Customer, before submitting their purchase order,is required to carefully read these general conditions of sale.
The Customer is aware that he is obliged to verify the correctness of the given data
The forwarding of the purchase order implies their full knowledge and acceptance.

ORDER AND PURCHASE CONDITIONS

When the Customer places an online order for the products he has placed in the cart, he agrees to purchase them at the price and terms indicated in these General Conditions of Sale.
The customer purchases the product, the characteristics of which are illustrated online in the relative descriptive and technical sheets, at the price indicated therein, to which the delivery costs specified on the site are added.
Any inaccuracies or small differences between the site and the actual product do not constitute grounds for termination of the contract, product photos are only representative.
Please note :product  availability on our e-commerce means that the product can be made, the vision of Officina has always been oriented to a responsable, sustainable production avoiding standardized production, working on quality and keeping always a limited stock.In order to propose to our customers a”dedicated” product made with love, passion and patience the making of your scarf if not in stock is about 20 working days ( you will be immediately notified after purchase if available or to make ). Thank you.
Before submitting the purchase order, the unit cost of each selected product is summarized, together with the total cost in case of the purchase of multiple products and the related delivery costs. Once the purchase order has been submitted, the customer will receive from Officina Fiorentina an e-mail message confirming the purchase order and containing information relating to the main characteristics of the purchased good, a detailed indication of the price and delivery costs.

PAYMENT

All sales prices of the products indicated on the website www.officinafiorentina.it are expressed in Euro.
Payment by credit card ( PayPal ): For any information and further Legal Agreements, the Customer is referred to the website www.paypal.com.
The seller is not responsible for any illegal use that may be made by third parties.

DELIVERY OF THE PRODUCTS

The purchased good is delivered by courier to the address specified by the Customer when placing the online order. Any specific needs must be proposed by the customer to Officina Fiorentina.

No responsibility can be attributed to the Seller for delayed or non-delivery due to unforeseeable circumstances.

TAXES AND DUTIES

If ordered goods are to be delivered to non European countries, they may be subject to the payment of duties. Any additional cost of customs clearance will be borne by the Customer. The Seller can’t predict these costs.
Customs policies are considerably different from country to country; Customer should contact the local customs office for further information.It must be considered that cross-border deliveries are subject to the opening and inspection of the products by the customs authorities.

THE RIGHT OF WITHDRAWAL

In any case, the Consumer has the right to withdraw from the stipulated contract, without any penalty and without specifying the reason, within the term of 14 (fourteen) working days, starting from the day of receipt of the purchased good.
The goods must be returned to the Seller at the following address: Officina Fiorentina, Borgo dei Greci 39 R, 50122, Firenze.
In case of exercising the right of withdrawal, the Customer is required to return the goods within five working days from the day on which he communicated to the Seller his will to withdraw from the contract pursuant to art. 57 of Legislative Decree 206/2005.
The only expenses payable by the consumer for exercising the right of withdrawal pursuant to this article are the direct costs of returning the goods to the Seller.
The Seller will reimburse the entire amount paid by the Buyer within the term of 10 (ten) days after receiving back the article, accepting the returned goods reserving the right to ascertain that the products have been returned in their original state. In case of damage to the goods during transport, Officina Fiorentina ​​will notify the Customer, to allow him to promptly file a complaint against the courier he has chosen and obtain the relative reimbursement.Officina Fiorentina ​​will not be liable in any way for damage, theft or loss occurring during the return shipment.
If the dispute has not been resolved and in any case within six months from the date of its beginning, the same will be brought to the exclusive knowledge of the Court in whose district the Consumer has his domicile in accordance with the provisions of Legislative Decree 206 / 05.
With the receipt of the communication with which the Buyer communicates the exercise of the right of withdrawal, the parties to this contract are released from their mutual obligations.
No withdrawal is allowed for products made on request expressly for the Client.

ACCESS TO WWW.OFFICINAFIORENTINA.IT

The access to www.officinafiorentina.it it’s expressly for personal use, consultation and /or purchase, no other use is permitted.
You may not resell or use the Site or its content,make any derivative use of this site or its content, download or copy account information for the benefit of another retailer or use any automated method to acquire data, all these elements are protected by intellectual property rights.
The Customer may not reproduce, sell, resell, or in any other way use any or part of this site and any part of it for commercial use.